Registration Policy

How to Register

All registrations are processed through our secure online registration site hosted by EventPlus. Please follow the “Register Now ” links on specific program pages to register.

Required ages for programs are posted with each program. If your child is of age within 60-days of the program start date, please call or email the registrar to request an exception. We are unable to make exceptions beyond this.

If you have questions about using our online registration tool please call our office Monday–Friday between 8 am and 5 pm CST: 512-461-9395 or contact us at info@natureversity.org

Checking for Open Space in a Class and Waitlists

The quality of education at our classes is very important, for this we keep the student to teacher ratio low. Unfortunately this doesn’t allow for many students at each class, so make sure to register as soon as the class opens for registration. Class registration changes quickly. There are two ways to check for open spaces in a class:

  • Call our office 512-461-9395
  • Click on the “Register Now” link from our website. Programs will appear with “waitlist ” if they are full.

If your program appears waitlisted:

  • Waitlists will only appear when a class is 100% full.
  • There is no cost to register for a waitlist (you will need to enter your payment information, but you won’t be charged unless a spot opens and you agree to register). Registration is always encouraged and will save time later.
  • Spaces may become available last minute. Participation is not guaranteed for those who are on the waitlist.
  • Participants on the waitlist will be contacted in the order they are received, up until 2 weeks prior to a program beginning. If you would like to be removed from a waitlist, please contact our office.
  • Participants will be contacted via the primary email address provided.
  • Up until two weeks prior to a program beginning, participants have 48 hours to accept an open space before we call the next person on the waitlist. Within two weeks, an open space will be offered to the first person to respond.

Payment, Cancellation and Refund Policies

Natureversity welcomes students who are motivated to learn wilderness and outdoor education skills, speak fluent English, are healthy and socially responsible. We will however deny admission to anyone we believe to be unable to meet the safety demands of our classes. We will also expel any student who exhibits behavior that is unsafe or disrupts from the educational mission of a class. If a student is expelled, there will be no refund.

Credit card and E-Check payments made online through our secure registration tool will appear on your billing statement as follows:

“Natureversity LLC”

Natureversity cancellation/credit and transfer policies are based on our investment into class planning, staff training, as well as food, equipment and materials purchases before your class. We cannot recover our expenses if you cancel. Short-notice cancellations also prevent others from attending.

Deposit Policy

We know education can be expensive. So breaking up a big payment into smaller ones is always an option with us. So 25% of your registration payment is the deposit and is non-refundable in order to reserve your space in the program.

Cancellation Policies


Weekly Nature Programs


If you cancel, withdraw or drop from a program for ANY reason
:
  • 30 days or more prior to the course starting date you will be given a full refund, minus the deposit. (All deposits are non-refundable)
  • Fewer than 30 days prior to the start date and during the first 15 calendar days of the program – If you have paid in FULL you will be given a 75% refund of the total program tuition. If you are paying on a payment plan and you cancel or withdraw at this point you will still be responsible for 25% of the program’s tuition and will need to continue to make payments until 25% has been paid (as agreed during your payment plan enrollment).
  • During the first 16 – 45 calendar days of the program – If you have paid in FULL you will be given a 50% refund of the total program tuition. If you are paying on a payment plan and you cancel or withdraw at this point you will still be responsible for 50% of the program’s tuition and will need to continue to make payments until 50% has been paid (as agreed during your payment plan enrollment).
  • During the first 46 – 90 calendar days of the program – If you have paid in FULL you will be given a 25% refund of the total program tuition. If you are paying on a payment plan and you cancel or withdraw at this point you will still be responsible for 75% of the program’s tuition and will need to continue to make payments until 75% has been paid (as agreed during your payment plan enrollment).
  • After 90 days from the program’s start date, no refund will be given. If you are paying on a payment plan you will still be responsible for paying the remainder of your scheduled payments.


Monthly Nature Programs


If you cancel, withdraw or drop from any monthly program for ANY reason
:
  • 30 days or more prior to the course starting date you will be given a full refund, minus the $100 deposit.
  • Fewer than 30 days prior to the start date or after the first class – you be given a 50% refund of the total program tuition.
  • After the 2nd class, no refund will be given and you will still be responsible for paying the remainder of your payments.

Youth Summer Camps


If you cancel for any reason
:
  • 30 days or more prior to the camp starting date you will be given a full refund, minus a $75 registration fee.
  • 14-29 days prior to the camp starting date, you will be given a 50% refund.
  • 13 days or less prior to the camp starting date and once the camp has begun, there will be no refund.

If you are requesting to switch camps or weeks
:
  • 14 days or more prior to your current camp week – Available at no charge if there is a spot open in your desired camp.
  • 7-13 days prior to your current camp week – Available for a $25 fee, if there is a spot open in your desired camp.
  • 6 or less days prior to your current camp week – Not available


Adult Weekend Classes


If you cancel for any reason
:
  • 30 days or more prior to the class starting date you will be given a full refund, minus a registration fee (25% of class cost).
  • 14-29 days prior to the class starting date, you will be given a 50% refund.
  • 13 days or less prior to the class starting date and once the class has begun, there will be no refund given.
To cancel an existing registration, please email our admin at info@natureversity.org
If any duration of a class is canceled by Natureversity:

Although we rarely need to do so, we do reserve the right to cancel a class or change a class duration, tuition and/or location. Natureversity is not responsible for costs associated in these cases.

  • We are unable to offer refunds if any duration of a program is canceled due to inclement weather, or circumstances out of our control.
  • If a class is canceled due to low enrollment, tuition will be fully refundable or transferable.

Illness/Injury Policy

In the event of illness or injury:

  • Natureversity will make all attempts to transfer participant to another program within the same fiscal year.
  • If we are unable to transfer a participant, tuition will be refundable minus the deposit as noted above. Tuition is transferable between participants only with approval.
  • We are unable to pro-rate tuition (school-year), or offer make-up days.

Transfer Policy

If you transfer from one class to another:

  • 15 or more days prior to the class starting date there will be no additional charges. Tuition is transferable for the same participant. Tuition is also transferable between participants.
  • 14 days or less prior to the class starting date, regular cancellation and refund charges will apply.

To ​make changes to an existing registration, please email our registrar at info@natureversity.org

Confirmation Email

Within 24 hours of completing your online registration (most likely it will be instantaneous), you will receive a confirmation email containing links to the following:

  • Program Details & Gear List
  • Map & Directions to Class

If you do not receive your confirmation email or if you have any questions, please contact our registrar Monday–Friday between 8 am and 5 pm CST: 512-461-9395 or contact us HERE.

Required Forms

A Medical and Release form is completed as part of the online registration system. We require that you digitally sign this form for all classes. Because of the ever-changing nature of medical and other requested information, we require that the form be updated for each class you or your child participates in. Thank you for understanding.

Directions and Maps to Classes:

Please see our Maps and Directions page for more information.